• Due to COVID-19, shipments to below countries have been prohibited. Unfortunately, we will have to stop our services and shipments temporarily. Once we have clearance to ship again, we will notify you immediately.

  （New Zealand、COLOMBIA、CHILE、PHILIPPINES、THAILAND、ESTONIA、COSTA RICA、ARGENTINA、VIETNAM、ICELAND、INDONESIA、ESTONIA、REUNION ISLAND、MARTINIQUE、GUADELOUPE,REUNION ISLAND、MARTINIQUE、GUADELOUPE、CHILE、PHILIPPINES、ICELAND、THAILAND、ESTONIA、INDONESIA、NEW ZEALAND、GEORGIA、MAURITIUS、ALBANIA、COSTA RICA、ANGOLA、GABON、ARGENTINA、LAOS、VIETNAM、AZERBAIJAN、COLOMBIA、ELURUGUAY、SEYCHELLES、DOMINICAN REPUBLIC、GUINEA-BISSAU、BOLIVIA、KENYA、TANZANIA、JAMAICA、ARUBA、SENEGAL、BERMUDA、BOTSWANA、PAPUA NEW GUINEA、CAMEROON、ZIMBABWE、CAYMAN ISLANDS、CONGO、THE DEMOCRATIC REPUBLIC OF THE CONGO、TRINIDAD AND TOBAGO、CAMBODIA、ISLE OF MAN、BELIZE、NAMIBIA、SAINT LUCIA、BARBADOS、SRI LANKA、GUYANA、LESOTHO、MACEDONIA、ALGERIA、BHUTAN、MAURITANIA、CAPE VERDE、WALLIS AND FUTUNA、GUINEA、CENTRAL AFRICAN REPUBLIC、SAINT MARTIN、TURKMENISTAN、CHAD、MADEIRA ISLANDS、CUBA、IRAN、ZAMBIA、RWANDA、BENIN、MALDIVES、SIERRA LEONE、NEPAL、NORTHERN MARIANA ISLANDS、TOGO、NIGER、WESTERN SAHARA、PALESTINE、MONGOLIA、CURACAO、BAHAMAS、GAMBIA、SAINT KITTS AND NEVIS、COMOROS、SAO TOME AND PRINCIPE、VENEZUELA、DOMINICA、SAMOA、GUATEMALA、BRUNEI DARUSSALAM、VANUATU、ASCENSION ISLAND、MARSHALL ISLANDS、EQUATORIAL GUINEA、UZBEKISTAN、MARIANA LSLANDS、BURUNDI、LIBERIA、MALI、BURKINA FASO、MONTENEGRO、SURINAME、GHANA、MALAWI、HAITI、SURINAME)

  We're improving our delivery process to make your packages even safer, so there may be a 4-6 day delay in processing your orders.

SHIPPING INFO

At SHECLARA, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed.

HEALTH SAFETY

• As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.

PAYMENT CONFIRMATION

• A confirmation email will be sent to you once the order is authorized and verified.

• Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

• It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.

• It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.

• If items are prepared in 24 hours in your order ,then we can ship it in one day.

SHIPPING

•  Shipping & delivery time 
  
  After you place an order, we will check your order first and then send the invoice to you within 24 hours. And as our old wholesalers,(order from us before.) we will check your order Priority, and get the items we have stock ready for you first, and then send the invoice to you include the Accurate postage. So that after you pay, and we will send it to you within 1 working day. And as the new wholesalers, general we could send your parcel to you within 2 working days.
  
  General it takes 3-14 working days to all the world  depending on the area you live in.
  
  Package maybe delay because of the shortage of goods. It usually take 3-15 days to replenish the stock. We will send email to you once the item is out of stock, and no processes will done until your reply. We can offer exchange or cancel service for you according your will.
  
  Accessories, shoes & bags and pre-sale items will ship in 7-10 business days after payment according the restock time. We also show this information under the "Download Product's Images" area.

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  Postage is calculated in accordance with the number of items, so buy more and save more! The more the parcel, the cheaper the shipping cost per item.

  
  

  
  

DELIVERY

If you want to track your order, please click contact us for information.

SHIPPING DELAYS

• Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

• Usually it takes about 30-90 days to some countries ,We do offer compensation if the shipping beyond the timeframe as stated on shipping policy

• Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.